A photograph never grows old.
All of your burning questions about photo booth hire, Deluxe Prop Collection and our blog are answered on this page.
How do I book with Something Special Photo Booth?
Visit our Contact page and pop in all of your event details into our booking form. You are also welcome to email or call us. If we are available for your event (fingers crossed) we’ll send you through an invoice.
How much does it cost to hire your photo booth and what does it include?
We are really open and honest about our prices and do not change them according to season or how many bookings we have. Our prices, inclusions and extras can all be found on our Packages page.
Will I need to pay a deposit?
Yes. To book with us and to secure your event date, you will be required to pay a non-refundable deposit of $300 within 5 days. After this period, we will not be able to hold your date anymore.
When do I need to pay the balance?
The balance is required 14 days before the date of your event. Don’t worry, we’ll remind you.
Do you offer discounts for certain days, times or if I pay cash?
We have set our prices fairly to cover the costs of materials and to be rewarded for the time we spend making your event special. Our prices displayed on our Packages page do not and will not change for any reason or incentive. We do not accept cash payments either. Please respect this.
Can I pay the entire amount when I book or pay before the balance due date?
Yes you can. We’ll never turn away super organised people that give us money.
Do you have terms and conditions?
Of course we do. Knock yourself out reading our Terms and Conditions. When you make a booking online, our Terms and Conditions are also available. If you agree to these, we will proceed with your booking.
How much space is required for the photo booth?
It is best to allocate an area of 2m x 2m for the photo booth and props table. The photo booth itself measures at 0.8m width and 1.8m length. We will liaise with your venue contact person prior to your event about assigning an appropriate area for the photo booth.
What other things are necessary for the booth to operate?
We require access to an electrical powerpoint. The photo booth requires the standard 240V to operate.
What curtain colour options do you have?
The outside curtain is always black (because it looks so good) and we currently have three inside curtain colour options – white, silver and red. Please visit our Facebook page to see the difference at our past events.
What type of props are included in my package?
We are completely obsessed with props and will always bring along a large range for you and your guests to enjoy. This includes a great mix of hats, glasses, masks, wigs and other novelty hand-held props. Also, your package will include a choice of one theme from our deluxe range of props for FREE. See the glamorous range on our Packages page.
When will the photo booth be set-up for my event?
We usually arrive 1 hour before the agreed start time and set up the booth. It doesn’t take long at all. However if the situation allows, we can set up prior. This does incur a fee of $30 per hour. This service also depends upon other bookings on the day, availability and travel distance.
Do you travel to all areas in Melbourne?
We will travel for free to any area 30km within Melbourne. Any distance outside of this will incur additional costs. We do love to travel though so please contact us for a quote.
Can my prints be customised?
Absolutely. We can add logos, text and any graphic to compliment your event and make it unique. We will contact you 4-6 weeks prior to your event to organise this with you.
How many people can fit into the photo booth?
Our enclosed style photo booth usually fits about 4-5 people.
Where are your deluxe props made?
We are so proud to say that our props are designed and made in Melbourne, Australia.
How can I find out when a new range will be released or when a current range will be restocked?
We share all of our special news like this with those who are signed up to our hot list. Are you on it? You should be! Scroll down to the bottom and pop your details in. Can’t wait that long? Send us an email.
Where can I find more information about shipping and refunds?
Visit our Shipping and refunds page to get the nitty gritty details.
I would love a custom prop set created. Do you offer this service?
We absolutely do but it will cost more than our normal range. Please send through an email describing what you are after and we can provide you with an individualised quote.
Do you wholesale your deluxe props?
We certainly do as we want as many people around the world to have prettier photos. Send us through an email via your business account, we’ll check out your business and see if it’s in line with our values. If it is, we will send you our product catalogue.
I would love to contribute as a guest for a blog post. How do I go about it?
We adore working with like-minded businesses in the events industry and welcome collaboration opportunities. We do not charge nor pay our guest writers. We work with businesses that are passionate about the events industry. If this is you and you have a great idea about a blog post that would suit our clientele, please email us. We’d love to hear from you!